Shipping policy
Shipping Policy for Nowus Healthcare
1. Shipping Locations Nowus Healthcare proudly ships to the following locations: Denmark, Sweden, Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Faroe Islands, Finland, France, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Türkiye, Ukraine, United Kingdom, and Vatican City.
2. Shipping Methods We have partnered with GLS to offer reliable standard shipping to our customers.
3. Processing Times Orders are typically processed within 24-48 hours of receipt.
4. Shipping Times Shipping times range from 2-10 days, depending on your location.
5. Shipping Costs
- Denmark: 69 DKK (free for orders over 1000 DKK)
- Sweden: 99 SEK (free for orders over 1000 SEK)
- Other eligible European countries: 99 Euro (free for orders over 140 Euro)
6. International Shipping Our shipping is confined within Europe.
7. Order Tracking Once your order is shipped, you will receive an email or text message with tracking information, so you can follow your package's journey to your doorstep.
8. Damaged or Lost Packages In the rare event of a damaged or lost package, we adhere to the standard European regulations for resolution. Please contact us immediately if you experience any issues with your shipment.
9. Returns and Exchanges Our returns and exchanges policy complies with the standard European consumer rights regulations. For more information on how to process a return or exchange, please visit our Returns Policy page.
10. Contact Information For any questions or concerns regarding your order or shipping, please contact us at info@nowushealthcare.com. Our customer service team is dedicated to ensuring a smooth shopping experience.